How do I receive my preventive genetic health test kit?

Edited

Once your Preventive Genetic Health Test add-on has been confirmed, our partners at Eugene Labs will send the testing kit directly to your home.

Kits are dispatched from Eugene's Melbourne-based office every weekday and include:

  • Simple instructions for collecting your sample

  • A prepaid return shipping label with free 2-day return postage

  • All materials needed to safely send your sample back for analysis

Your kit will usually arrive within a few business days, depending on your location. For more details on shipping timelines, kit contents, and return instructions, visit Eugene Labs’ Kit Shipping & Sample Returns help page.

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