What happens after I share my availability for appointments?

After you submit your availability for your appointments through your Everlab Dashboard, here’s what you can expect:

You can share your preferred dates and times for the following appointments via your Everlab Dashboard:

• DEXA Scan (Western Australia Diagnostic members only)

• Pathology Appointment (Western Australia members only)

• Physical Assessment (Currently no sates require you to submit availability for this appointment)

• Any Imaging Membership Add-Ons (e.g. Whole Body MRI, CT Chest, CT Coronary Angiogram)

Please note: Submitting your availability does not confirm your appointment.

Once your availability is submitted:

• Our Care Coordinator team receives your preferences.

• We contact our partner providers to find appointment times that match your availability.

• This process is manual, so it may take a little time depending on provider response times and availability.

• Once we’ve successfully booked your appointments, we’ll update your Everlab Dashboard with the confirmed appointment time and location.

• You’ll receive an email to let you know when these appointments have been confirmed.

Important: Your appointment is not confirmed until it appears on your Everlab Dashboard with full details.

This process ensures we’re able to coordinate your appointments efficiently while accommodating your preferences wherever possible.