How does Everlab keep my data safe?

At Everlab, the safety and privacy of your personal and medical data is a top priority. We apply industry-leading security practices and technology to ensure your information is protected at every step.

• All data is encrypted in transit using TLS (Transport Layer Security) to protect it as it moves between systems.

• Data is encrypted at rest using AES-256 encryption, the same standard used by major banks and government agencies.

• Access to sensitive data is tightly managed with multi-factor authentication (MFA).

• We use conditional access policies and mobile device management (MDM) to ensure only approved, secure devices can access our systems.

• Credential and access key management follows strict protocols, including regular key rotation.

We partner with Nightfall.ai and Crowdstrike for real-time threat detection and data loss prevention across all platforms. This helps us monitor, detect, and respond to potential threats before they become risks.

• All code is reviewed using automated security tools and regular audits.

• We partner with an external security contractor for periodic reviews to identify and resolve vulnerabilities.

• We're currently in the process of completing our ISO 27001 certification, a globally recognised benchmark for information security.

Your medical records are always accessible to you via your Everlab Dashboard. If you choose to leave Everlab, your data will remain protected, and you can request access or deletion at any time.

Have questions? Our team is always happy to provide more detail about how we keep your information safe.

• Email: support@everlab.com.au

• SMS: 0489 078 867