What happens to my medical data if I decide not to continue?
At Everlab, your privacy and the security of your medical data are of the highest importance—whether you continue your membership with us or not.
Your Data Is Always Protected
All medical data shared between you, Everlab, and our clinicians is:
Encrypted in transit using TLS (Transport Layer Security)
Encrypted at rest using bank-grade AES-256 encryption
Stored securely within systems protected by multi-factor authentication and strict access controls
Even if you no longer continue your membership, your data remains securely stored under these protections.
Enterprise-Grade Security Practices
Everlab follows industry best practices, including:
Endpoint threat detection and monitoring via Nightfall & Crowdstrike
Conditional access policies and mobile device management (MDM) to control access securely
Credential and key management through strict key rotation policies and MFA across all systems
Secure software development practices, including automated code reviews and third-party security audits
Ongoing pursuit of ISO 27001 certification to ensure a formal, internationally recognised standard for information security
Your Rights
Even if you choose to leave Everlab, your medical records remain yours. You can request access to your data or ask for it to be removed or transferred at any time by contacting our Care Team.
We believe in transparent, ethical handling of sensitive information—always.