How to make the most of your telehealth consults

Onboarding Consults, Diagnostics Reviews, Follow up Diagnostic Review, Nutrition Review and Annual Review & Planning are telehealth consults.

• Use a laptop or desktop computer - This provides the best experience for viewing the interactive reports your clinician will share during the consultation

• Choose a quiet, private location - Select a space where you can discuss your health openly without interruptions or concerns about privacy

• Test your technology - Ensure Google Meet is working properly before your appointment. If you need help with setup or troubleshooting your meeting link, call our support team

• Be prepared to view shared screens - Your clinician will walk you through interactive reports and visual data during your Onboarding Consult, Diagnostics Review, or Nutrition Review

• Ask questions - Take advantage of the real-time interaction to clarify any concerns about your health data or recommendations

• Schedule buffer time - Plan 15 minutes after your consult to decompress and process the information discussed

• Access your report - The same report reviewed during your consultation will be available in your Everlab App for future reference

• Review at your own pace - Use the app to revisit recommendations, data points, and action items whenever needed

• Call: +61 489 078 867

• Support can:

  • Troubleshoot technical issues

  • Reschedule if needed

  • Walk you step-by-step through setup

Don’t let technical issues prevent you from accessing your healthcare — we’re here to make your consultation smooth and stress-free.

If there are any urgent findings, our team will contact you prior to this call on your mobile and email registered on your account.