Who and where can I contact with questions about my Everlab Membership?

Edited

Welcome to Everlab! If you’ve just signed up and have questions — you’re not alone, and we’re here to help.

Where to Direct Your Questions

If you have questions about your membership, appointments, test results, or what to do next, the best way to get in touch is by contacting our Care Coordinator Team.

You can reach us via:

  • Email: support@everlab.com.au

  • Phone or SMS: 0489078867

  • WhatsApp: 0489083944

We’re happy to help you:

  • Schedule or reschedule appointments

  • Understand your next steps

  • Answer any general questions about your membership

  • Resolve issues with test kits, devices, or reports

When to Expect a Reply

Our team is typically available during business hours (AEST), and we aim to respond to all messages within 1 business day.

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