I would like to cancel my program, after my onboarding consult.
Cancelling your program
We will go ahead and cancel your Everlab program meaning you will incur not further costs. This will include losing access to your Everlab dashboard.
Can I get a refund after my doctor consultation?
The $299 deposit covers your initial Everlab onboarding, including your doctor consultation. Once this consultation has taken place, the deposit is non-refundable.
Why the deposit is non-refundable after your consult
Your $299 payment covers services you have already received, including:
A one-on-one consultation with an Everlab physician
Review of your medical history and health goals
Development of your personalised diagnostic and care plan
As these services are delivered at the time of your consultation, the deposit cannot be refunded afterwards.
When a refund is available
If you change your mind before meeting with the doctor, you can cancel and receive a full refund of your $299 deposit.
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