I would like to cancel my program, after my onboarding consult.

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Cancelling your program

We will go ahead and cancel your Everlab program meaning you will incur not further costs. This will include losing access to your Everlab dashboard.

Can I get a refund after my doctor consultation?

The $299 deposit covers your initial Everlab onboarding, including your doctor consultation. Once this consultation has taken place, the deposit is non-refundable.

Why the deposit is non-refundable after your consult

Your $299 payment covers services you have already received, including:

  • A one-on-one consultation with an Everlab physician

  • Review of your medical history and health goals

  • Development of your personalised diagnostic and care plan

As these services are delivered at the time of your consultation, the deposit cannot be refunded afterwards.

When a refund is available

If you change your mind before meeting with the doctor, you can cancel and receive a full refund of your $299 deposit.

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