What should I do if my audio isn’t working on Google Meet?

If you’re experiencing issues with your microphone or speakers during your Everlab video appointment, try the following troubleshooting steps:

• Open Google Meet and start or join your meeting.

• Click the three dots menu (⋮) at the bottom right of the screen.

• Select Settings > Audio.

• Under Microphone: Speak and see if the volume bar responds.

• Under Speakers: Click Test to play a sound.

• Adjust volume settings if needed.

On Windows:

• Right-click the speaker icon in the taskbar > select Sound settings.

• Under Input, choose the correct microphone and check the volume level.

• Under Output, select your preferred speaker/headphones and test the sound.

On Mac:

• Go to System Settings > Sound.

• Under Input, select the right microphone and check if it picks up sound.

• Under Output, choose your correct speaker/headphones and test audio playback.

On Google Chrome:

• Open a new tab and go to: chrome://settings/content/microphone

• Make sure that Google Meet (https://meet.google.com) has microphone access.

• Restart your browser after changing permissions.

On Safari:

• Open Safari > go to Preferences (Settings on newer versions) > Websites > Camera & Microphone.

• Find meet.google.com in the list and set Microphone access to "Allow".

• If it’s not listed, you may need to visit the meeting link first to prompt Safari to ask for access.

• After updating permissions, refresh the page or restart Safari.

• Close any apps that might be using your microphone (e.g. Zoom, Teams, screen recording tools).

• If using Bluetooth headphones, double-check that they’re connected and selected as your input/output device in both your system and Google Meet settings.

If you’ve gone through these steps and still can’t get your audio working, don’t worry—we’re here to help:

• Email: support@everlab.com.au

• SMS: 0489078867

We can help you troubleshoot further or arrange to reschedule if needed.