Bookings & Managing Appointments
Timing & Duration
How long is my Nutrition Review appointment?
Your Nutrition Review appointment is a 45-minute video consultation with your Everlab Nutritionist. This session focuses on understanding your eatin...
How long is my Onboarding Consult?
Your Onboarding Consult appointment is a 30-minute video consultation with your Everlab Doctor. This is your first step in the Everlab journey and...
When should I book my Nutrition Review?
As a Protocol Member, your Nutrition Review is a key step in your Everlab journey. It brings together your Diagnostic Review discussion and 7-day...
When should I complete my Physical Assessment?
If you're a Protocol member , your Physical Assessment is an important part of your Everlab plan. It offers a detailed look at your cardiovascular fi...
How long is my Diagnostic Review appointment?
Your Diagnostic Review appointment is a 45-minute video consultation with your Everlab Doctor. This session provides a comprehensive and personali...
Appointment Setup & Flow
What happens after I share my availability for appointments?
After you submit your availability for your appointments through your Everlab Dashboard , here’s what you can expect: You can share your preferred da...
What’s the correct order for my appointments?
The correct order of your appointments depends on your Everlab membership type— Diagnostic or Protocol . Following this sequence ensures a smooth ti...
How to set up and use Google Meet for Your telehealth consult
Check your email for the Google Meet link from Everlab - it will look like: meet.google.com/xxx-xxxx-xxx Test your setup 15 minutes before your appo...
How to make the most of your telehealth consults
Onboarding Consults, Diagnostics Reviews, Follow up Diagnostic Review, Nutrition Review and Annual Review & Planning are telehealth consults. Use a la...
Walk in Pathology appointment bookings
If you’re in Queensland, Western Australia, or the ACT — or prefer to use a walk-in pathology clinic — your Everlab “booking” works a little different...
Why does my Diagnostic Review need to be at least 5 days after my pathology and DEXA appointment?
We require at least 5 business days between your Diagnostic Assessments (Pathology Appointment and DEXA Scan) and your Diagnostic Review to ensure y...
Reschedules & Tech Issues
I can’t find my appointment link – what should I do?
If you’re having trouble locating the link for your upcoming Everlab consult, don’t worry—follow these steps: 1. Check Your Everlab Dashboard Log in t...
Can I join a Google Meet if I don’t have a Google account?
Yes! You do not need a Google account to join your Everlab video appointments on Google Meet. Open Safari, Google Chrome or any web browser on your...
What should I do if my audio isn’t working on Google Meet?
If you’re experiencing issues with your microphone or speakers during your Everlab video appointment, try the following troubleshooting steps: Open Go...
How do I reschedule an online (Onboarding, Diagnostic, Nutrition) consultation?
You can easily reschedule your online consultations —including your Onboarding Consult, Diagnostic Review, or Nutrition Review —through your Ever...
How do I reschedule an in person appointment?
Rescheduling your in-person Everlab appointments is straightforward, but the process varies depending on your location and the type of appointment. Vi...
Am I on the right google meets link? My clinician has not joined?
Check your appointment confirmation email for the correct link Try your appointment calendar invite for the latest google meets link Verify the meet...
Clinic Access & Availability
Who and where can I contact with questions about my Everlab Membership?
Welcome to Everlab! If you’ve just signed up and have questions — you’re not alone, and we’re here to help. If you have questions about your membersh...
What are your opening hours for your clinics and partner providers?
When completing your Everlab assessments, opening hours can vary depending on your state and the partner provider involved. Below is a breakdown to he...