Am I on the right google meets link? My clinician has not joined?

Check your appointment confirmation email for the correct link

Try your appointment calendar invite for the latest google meets link

Verify the meeting code matches what's in your email (xxx-xxxx-xxx format)

Look for "Everlab" or your clinician's name on the waiting screen

If you see "Waiting for the host to let you in" - you're in the right place

Join 5 minutes early to ensure you're ready when your clinician arrives

Call our support team at +61 489 078 867 for more immediate support.