When will I receive my DEXA scan report?

Edited

Your DEXA scan report will be made available to you as part of your scheduled Everlab review appointment. Here's what you need to know:

When You’ll Receive It

  • Diagnostic & Protocol Members: Your report will be reviewed and discussed during your Diagnostic Review appointment.

  • Protocol Members (only): Your follow up DEXA scan will be will be reviewed and discussed during your follow up Diagnostic Review.

After the review, your report will also be accessible at any time through the ‘Health Records’ tab in your Everlab Dashboard.

Why You Might Not See It Immediately

If you’ve recently completed your scan and don’t see the report straight away, it’s likely because it's still being processed. Our team typically reviews and finalises your DEXA scan closer to your scheduled Diagnostic Review to ensure everything is up to date. If your Diagnostic Review is scheduled far away from your DEXA scan, there may be a delay in processing your results.

What Happens During the Review

Your Everlab Doctor will:

  • Go through your DEXA scan results in detail

  • Provide personalised insights based on your results

  • Answer any questions you may have about the scan, its findings, or next steps

If you have any issues accessing your report or have concerns ahead of your appointment, feel free to contact the Everlab Care Coordinator team:

  • Email: support@everlab.com.au

  • SMS: 0489 078 867

Example Report:

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