Security, Privacy & Account Access
Account Access
I can't log in to my Everlab account
If you're having trouble logging into your Everlab Dashboard — or you're not receiving your verification code — here are a few things to check before ...
Troubleshooting login errors
If you're having trouble logging in to your Everlab Dashboard , here are a few steps to help you get back on track: Make sure you're entering your mo...
Data Security
How does Everlab keep my data safe?
At Everlab, the safety and privacy of your personal and medical data is a top priority. We apply industry-leading security practices and technology to...
What happens to my medical data if I decide not to continue?
At Everlab, your privacy and the security of your medical data are of the highest importance—whether you continue your membership with us or not. All ...
Compliance & Data Policies
How is my personal and medical data secured?
Your personal and medical data is protected using industry-leading security practices. All data is encrypted in transit using TLS and stored with bank...
How can I delete my account or data?
You can request to delete your Everlab account at any time by contacting us at support@everlab.com.au . Important: Your Health Data and Legal Obligat...