Food Tracking

Getting Started with Your CGM
How do I set up and use my CGM?
To prepare for your nutrition review, you will be given a continuous glucose monitoring (CGM) device to wear whilst also tracking your diet for 7-days...
How do I apply the CGM? Is it painful?
Applying a Continuous Glucose Monitor (CGM) is simple and virtually painless. Most people are surprised by how quick and easy it is to do yourself. Ho...
How do I set up my app and scan my sensor for results? How do I calibrate the CGM?
Once your Continuous Glucose Monitor (CGM) is applied, setup is quick and easy—just follow the steps below to start tracking your glucose levels in re...
When should I start my CGM and Food Tracking?
You should begin your 7 days of food tracking (and CGM if recommended) once your CGM device arrives at your home. During your Onboarding Consult , yo...
What results will I get from my CGM?
A Continuous Glucose Monitoring (CGM) report provides a view of your glucose metabolism over time. Alongside your food tracking, these insights help y...
How do I receive my CGM?
If you're recommended to use a Continuous Glucose Monitor (CGM) as part of your Nutrition Review, it will be sent directly to your home with setup ins...
What if I'm missing a CGM? What if I was not provided a CGM?
If you’re missing your Continuous Glucose Monitor (CGM) or experiencing issues with the one you received, don’t worry — we’re here to help. Please con...
Visual Guide: How to set up the LibreLink App and upload CGM results
Related articles How do I set up my CGM? How do I apply the CGM? What results will I get from my CGM?
Troubleshooting & Common Issues
How do I remove my CGM?
To remove your CGM simply pull up the edge of the adhesive that keeps your sensor attached to your skin. Slowly peel away from your skin in one motion...
What should I do if my CGM falls out?
If you notice redness, itching, swelling, or a rash where the sensor is sitting (or it becomes painful or starts to lift), gently remove the sensor an...
Does the CGM hurt?
Your Continuous Glucose Monitor (CGM) is designed to be virtually painless — both to apply and to wear. Most people find the application process quick...
There is an error with my CGM device, what should I do?
If your Continuous Glucose Monitor (CGM) is showing an error, is not working properly, or appears to be damaged or broken, please contact the Everlab...
Can I connect my CGM from overseas or from an international phone?
To share your CGM report with us, you will need to have your App store and LibreView app location set to Australia or the Australian version of the ...
Can I wear my CGM for 14 days?
For your Nutrition Review at Everlab, we only require 7 days of CGM use (if recommended) alongside your 7 days of food tracking . This gives the Ever...
What if I can’t complete a full 7 days of CGM tracking - can I complete my Nutrition Review?
Yes — you can still complete your Nutrition Review. At Everlab, your 7-day food tracking is the key requirement. This gives your Everlab Team enough...
How long does my CGM data stay in the app?
Your CGM data is typically stored in the LibreView app for up to 90 days. This means if you’ve worn a CGM within the last three months and still have...
Why You Need to Sign a CGM Consent Form
Before we hand you a Continuous Glucose Monitor (CGM), we need you to complete a consent form. Here's why. A CGM is a small sensor that sticks to your...
How can I order another CGM device?
If you found your 7 days of CGM tracking valuable , you’re more than welcome to continue exploring your glucose patterns by purchasing another CGM de...
What’s the battery life of the FreeStyle Libre 2 CGM?
The FreeStyle Libre 2 Continuous Glucose Monitor (CGM) is designed to last up to 14 days from the time of application. At Everlab, we ask that you...
What if my CGM device is causing pain?
Your CGM should feel like a small bandaid—barely noticeable after the first day. If it's genuinely painful, something's not right. Slight tenderness f...